Canadian third-party verification · Coast to coast

Proof your customer said yes.

VerifiMe texts and emails your customer a short, secure verification the moment a sale closes. They confirm the terms on their phone and sign. You get a branded report, an instant alert if anything is wrong, and an audit trail that stands up to scrutiny.

SMS & emailSigned PDF reportsAudit trailID verification6 languagesREST API

Sample record · illustrative data

Trusted by sales teams at

  • PolaronSolar & HVAC
  • ChevroletCar dealership
  • ToyotaCar dealership
  • HyundaiCar dealership
  • HondaCar dealership

How it works

From signed contract to verified sale in three steps.

No call centre, no callbacks to schedule, nothing for your customer to install.

  1. Send

    When a sale closes, your CRM triggers the right questionnaire through our API, or your team sends it from the portal. The customer gets a text and email from your business with a secure link.

  2. Verify

    On their own phone, the customer reviews the terms you pre-filled, answers your questions, passes an optional passcode check and signs with a finger. It takes about two minutes.

  3. Prove

    You get a branded PDF report and the customer gets a copy. Any answer that breaks your rules alerts your team immediately. The full audit trail stays with you.

The platform

Everything a verification needs, start to finish.

Pick a feature to see it. Each one has its own page with the detail your operations, compliance and IT teams will ask for.

Questionnaire · Vehicle purchase · expires in 7 days
⋮⋮
Vehicle VIN
Text · pre-filled from DMS
Read-only
⋮⋮
All-in selling price
Currency · pre-filled
Confirm
⋮⋮
Did you agree to the extended warranty?
Yes / No
Fails on No
⋮⋮
Were you given a copy of the bill of sale?
Yes / No
Fails on No
⋮⋮
Customer signature
Signature
Required
Explore Questionnaire builder

Audit trail

The evidence lives in a report your customer never sees.

Every verification produces two records. Your customer gets a clean, signed confirmation of their deal. You get the chain of custody behind it: a timestamp on every event, the IP address and device that completed it, delivery confirmations and passcode results.

  • Timestamped from creation to signature, to the second
  • IP address, device and browser of whoever answered
  • Completed records can't be edited after the fact
Explore the audit trail
Audit trail · VF-26-104823 · internal only
Verification createdvia API · key ••••3f9a · ref DEAL-20931
SMS sentto +1 ··· ··· ··72 · dedicated number
SMS deliveredcarrier confirmation received
Link openedIP 99.231.··.·· · iOS 18 · Safari
Passcode confirmed1st attempt · code sent 15:38:21
Answers submitted6 of 6 · 0 failed
Signature captureddrawn on device
Report issuedPDF emailed to customer · record sealed

Sample audit trail · illustrative data · EDT

ID verification

Know the person signing is the person on the ID.

Send an ID check on its own or next to a deal verification. Your customer photographs their government ID and takes a live selfie on their phone. VerifiMe confirms the document is genuine, the selfie is live and the faces match, then applies your rules for name match and minimum age.

  • Document authenticity, liveness and face match in one check
  • Never stores photos of the ID document or the full document number
  • Result, scores and device details in the audit trail

Sample result · illustrative data · face photos visible only to authorized users

Fail rules & alerts

Find the bad sale before your customer files a complaint.

Mark any question as a checkpoint. If a customer says they weren't told about the cancellation period, or didn't agree to an add-on, the verification fails, the customer sees a message you wrote, and your manager gets a text.

How fail rules work
Fail rule · example
Customer answers “No”
Failed
Question
Did you choose to purchase the 5-year extended warranty for $2,495?
Customer sees: Thanks for letting us know. Please don't sign your delivery documents yet. Our Sales Manager will be with you in a few minutes.
Alert sent within seconds
SMS to Sales Manager and F&I Manager
Alert

Benefits

What changes when every sale is verified.

All benefits and comparisons

Fewer disputes and chargebacks

When customers confirm terms in their own response, there's far less room for "I never agreed to that." And when a dispute does arrive, the answer is a signed report away.

Problems caught in minutes, not months

Fail rules flag a bad sale while the customer is still reachable and the deal can still be fixed.

Lower cost than call-based verification

No call centre to staff, no hold queues, no callbacks. Customers verify on their phone in a couple of minutes.

Defensible evidence

Timestamps, IP addresses, device details and delivery records sit in a separate audit trail, ready when a regulator, lender or court asks.

Better customer experience

Customers get a clear summary of what they bought, a signed copy for their records, and a fast way to raise a concern.

Visibility into your sales channels

See which reps, dealers and stores produce clean verifications, and which generate failures.

For developers

One request from your CRM. That's the integration.

Every questionnaire you build gets its own API endpoint. Post the customer and the deal fields; VerifiMe handles delivery, duplicate protection, reports and evidence.

POST · example request
# Send the "vehicle-purchase" questionnaire
curl -X POST https://api.verifime.ca/v1/questionnaires/vehicle-purchase/send \
  -H "X-API-Key: $VERIFIME_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "reference": "DEAL-20931",
    "customer": { "name": "Jordan Reyes",
                  "phone": "+15555550172",
                  "email": "jordan@example.com" },
    "channels": ["sms", "email"],
    "fields": { "vin": "2T3P1RFV4RW104821",
                "price": 41860.00,
                "term_months": 72 }
  }'

# 201 Created
{ "verification_id": "VF-26-104823",
  "status": "sent",
  "expires_at": "2026-09-21T23:59:59-04:00",
  "duplicate": false }

Illustrative endpoint and fields. See the API documentation for the exact endpoints for your questionnaires.

See VerifiMe on your own sales process.

We'll build a sample questionnaire from one of your real contracts and walk your team through the customer experience, the report and the audit trail.