VerifiMe for home security & alarm
Monitoring contracts customers remember signing.
Alarm and smart-home sales often happen at the door or in the living room, with multi-year monitoring terms attached. VerifiMe gives each customer an independent moment to confirm what they bought and for how long.
Signed & verifiedSample record · illustrative data
The challenge
Where sales go wrong in home security & alarm.
Long monitoring terms
Three- and five-year monitoring contracts are often disputed in year two. A verified, signed record of the term ends the debate.
Auto-renewal disputes
Customers forget about renewal clauses. Confirming them up front reduces cancellation friction later.
Seasonal sales teams
Summer sales programs bring in new reps quickly. Verification gives your office independent quality control on every sale.
Equipment ownership questions
Is the panel owned, leased or included? Confirm it in writing.
Sample questionnaire
What your customers confirm.
Values are pre-filled from your system. Questions marked red fail the verification if answered the wrong way.
Example only. Your questionnaire is built around your own contracts, products and obligations.
| Question / field | Example value | Rule |
|---|---|---|
| Monitoring plan | Interactive + video | Confirm |
| Monthly monitoring fee | $54.99 | Confirm |
| Contract term | 60 months | Confirm |
| Were you told about automatic renewal? | Yes / No | Fail on No |
| Equipment ownership | Included, owned by customer | Confirm |
Workflow
How it fits your process.
Agreement signed
Your rep closes the sale in the field app.
Homeowner verifies
Before installation, the homeowner confirms the plan, fee, term and renewal terms.
Installation proceeds
Passed verifications move to scheduling; failures go to your office for a call.
Retention protected
Signed records support renewal and cancellation conversations years later.
When something's wrong
A fail rule, in practice.
The customer is reassured, your team is alerted, and the issue is documented, all within seconds of the answer.
About fail rulesRecommended features
What home security & alarm teams use most.
Questionnaire builder
Build verification scripts with your own fields, wording and pass/fail rules.
Learn moreFail rules & alerts
Catch problem sales the moment a customer flags them, not weeks later.
Learn morePDF reports & e-signatures
A branded confirmation report, signed by the customer, for both of you.
Learn moreAudit trail
Timestamped, tamper-evident evidence of every step, kept separate from the customer copy.
Learn morePasscode check (OTP)
Optional one-time passcode to confirm the right person is answering.
Learn moreVerification portal
See every verification's status, resend, review reports and manage your team.
Learn moreFAQ
Questions we hear often
Can we verify before installation?
We use subcontracted dealers. Will we see their verifications?
Let's build your home security & alarm verification.
Send us a sample contract. We'll turn it into a working questionnaire and show your team the customer experience, the report and the audit trail.