VerifiMe for auto dealerships
Every deal confirmed, from the price to the protection plan.
Dealerships sell more than vehicles. Financing, extended warranties, rust protection, tire packages and trade-in values all create room for misunderstanding. VerifiMe lets buyers confirm each part of the deal on their phone, in their own words, before delivery.
Signed & verifiedSample record · illustrative data
The challenge
Where sales go wrong in auto dealerships.
F&I products disputed after delivery
A buyer says they never agreed to the extended warranty or the paint protection. Without independent confirmation, it's your F&I manager's word against theirs.
Price and payment confusion
All-in pricing, fees, interest rate, term and monthly payment are a lot to absorb in the business office. A written, customer-confirmed record of each figure prevents disputes later.
Regulator and lender scrutiny
Provincial dealer regulators across Canada, such as OMVIC in Ontario and AMVIC in Alberta, along with finance partners, expect dealers to show that disclosures were made. A timestamped verification makes that easy to demonstrate.
Chargebacks and cancellations
When a product is cancelled weeks later, the commission and the reserve are clawed back. Catching an unhappy buyer before delivery saves the deal.
Across Canada
Dealer rules differ by province. Your verification can follow them.
Every province licenses dealers and sets its own disclosure rules. VerifiMe lets you run a questionnaire for each province you sell in, so buyers confirm exactly what their local rules require you to disclose.
| Province | What applies | What your customers can confirm |
|---|---|---|
| British Columbia | Dealers and salespeople are licensed by the Vehicle Sales Authority of BC (VSA), which sets advertising and disclosure standards. | Total price, fees and any add-on products the buyer chose. |
| Alberta | The Alberta Motor Vehicle Industry Council (AMVIC) licenses dealers and enforces all-in pricing in advertising. | The all-in price and each F&I product, line by line. |
| Saskatchewan & Manitoba | Dealers are licensed provincially, and consumer protection law governs disclosure of credit terms. | Finance rate, term, payment, cost of borrowing and trade-in value. |
| Ontario | OMVIC administers the Motor Vehicle Dealers Act: all-in pricing, and disclosure of material facts such as prior rental use or accident damage over $3,000. | The all-in price and that required disclosures were made and understood. |
| Quebec | The Office de la protection du consommateur (OPC) oversees dealers. Merchants must explain the legal warranty before offering an extended warranty, and contracts must be presented in French first. | That the legal warranty was explained, plus each extended warranty purchased. Customers can verify in French. |
| Atlantic Canada | New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland and Labrador each license dealers and apply consumer protection and cost-of-credit disclosure rules. | Cost of borrowing, payment schedule and any add-on products. |
General information as of October 2026, not legal advice. Rules change; confirm current requirements with your regulator or legal counsel.
Sample questionnaire
What your customers confirm.
Values are pre-filled from your system. Questions marked red fail the verification if answered the wrong way.
Example only. Your questionnaire is built around your own contracts, products and obligations.
| Question / field | Example value | Rule |
|---|---|---|
| Vehicle | 2024 Toyota RAV4 XLE · VIN ending 4821 | Confirm |
| All-in selling price | $41,860.00 | Confirm |
| Finance term and rate | 72 months at 6.49% | Confirm |
| Bi-weekly payment | $318.42 | Confirm |
| Did you choose to purchase the extended warranty? | Yes / No | Fail on mismatch |
| Was your trade-in value explained to you? | Yes / No | Fail on No |
Workflow
How it fits your process.
Deal is finalized
The deal is booked in your DMS or CRM, or your business manager enters it in the VerifiMe portal.
Buyer receives a text
Before delivery, the buyer gets a link from your dealership's dedicated number and confirms each term.
Problems surface early
If the buyer disputes an F&I product or the payment, your sales manager is alerted while the buyer is still in the store.
Deal jacket is complete
A signed PDF goes in the deal jacket and to the buyer. The audit trail is stored for your records.
When something's wrong
A fail rule, in practice.
The customer is reassured, your team is alerted, and the issue is documented, all within seconds of the answer.
About fail rulesRecommended features
What auto dealerships teams use most.
ID verification
Customers scan their government ID and take a live selfie. You get a pass or fail in minutes.
Learn moreQuestionnaire builder
Build verification scripts with your own fields, wording and pass/fail rules.
Learn moreFail rules & alerts
Catch problem sales the moment a customer flags them, not weeks later.
Learn morePDF reports & e-signatures
A branded confirmation report, signed by the customer, for both of you.
Learn moreAudit trail
Timestamped, tamper-evident evidence of every step, kept separate from the customer copy.
Learn moreMultilingual verification
Customers verify in English, French, Punjabi, Mandarin, Spanish or Arabic, with every translation approved by you.
Learn moreFAQ
Questions we hear often
When should the verification be sent?
We have stores in more than one province. Can each follow its own rules?
Can we verify used and new vehicle sales differently?
Does this replace our paper deal documents?
Let's build your auto dealerships verification.
Send us a sample contract. We'll turn it into a working questionnaire and show your team the customer experience, the report and the audit trail.